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Preview of Course Content

  • 1

    Welcome!

    • Why am I here & what is this?

    • How to use this course

    • Survey: First Impressions
  • 2

    Overview: How This Platform Will Work in Practice

    • Intro

    • What it'll look like for volunteers

    • Surveys & Responses
  • 3

    Understanding What's Different Online & What It Means

    • Communicating Online

    • TECHNOLOGY!

    • BUT.... it's not all gloomy

    • Fostering Human Connection Online

    • Doing better than "How are you?"
  • 4

    Planning Interactive Online Sessions

    • Top Tips (General)

    • Length and timing of sessions

    • The Interactive Part (COMING VERY SOON!)
  • 5

    Supporting Volunteers Online

    • Onboarding Volunteers Who Might Need Extra Help

    • 'When Things Go Wrong'-Protocol

    • Very Small Groups & Individuals (COMING SOON)
  • 6

    Assessing Risk & Keeping Volunteers Safe

    • Risks Involved in Using Video Calls

    • Mitigating Risks

    • Ensuring Software Security (resources)
  • 7

    Delivering Interactive Online Sessions

    • Top Tip

    • Communicating and Presenting Virtually (Acting for Change recap)

    • Good practice in running meetings online (very general)
  • 8

    Videoconferencing Basics

    • Getting started (resources)

    • How to Set Up a Zoom Meeting

    • Zoom Safety and Security Settings

    • Zoom Meeting Controls (what you can do as the host) - VIDEO

    • The Difference between Zoom 'Meeting' and 'Webinar'
  • 9

    Zoom - Interactive Features

    • Using Breakout Rooms

    • Using the Chat Function

    • Using Polls

    • Playing Video/Audio

    • Using the Whiteboard, Annotations & Nonverbal Feedback
  • 10

    Feedback

    • Survey: Last Impressions